Returns & Exchanges
At Beatdown Records, we want you to be completely satisfied with your sound. If your vinyl, equipment, or merchandise arrives damaged or doesn't meet your expectations, you can return your items within 30 days of purchase for a full refund or exchange.
Initiate Your Return
Log into your account portal or contact our support team with your order number to request a Return Merchandise Authorization (RMA).
Prepare the Package
Carefully pack your items in their original protective packaging, ensuring that vinyl records are secured to prevent warping or sleeve damage during transit.
Ship It Back
Attach the provided prepaid shipping label to your package and drop it off at any authorized courier location.
Quality Inspection & Refund
Once our team inspects the returned media for quality assurance, we will process your refund or ship your replacement within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing